Shipping & Returns

Shipping Addresses

We cannot ship to Post Office Boxes. We cannot ship to US territories including American Samoa, Baker Island, Federated States of Micronesia, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Commonwealth of the Northern Mariana Islands, Midway Islands, Navassa Island, Palmyra Atoll, Puerto Rico, U.S. Virgin Islands, and Wake Island.

Returns

If you are not delighted with your purchase, return the item in its original condition within 30 days for a full refund, less shipping costs.

To receive a refund based on purchase price of the item(s) and in the original form of payment:
1. all merchandise must be returned within 30 days of the original purchase date.
2. the merchandise must be in sale-able condition with tickets attached.

Sale merchandise may not be returned after 30 days. Requests for price adjustments will be honored if the merchandise was purchased at full price and if it is marked down within 7 days of receipt of your package. Not returnable at any time: swimwear, and any item marked Final Sale

Returning your item

Complete the return section on the packing slip and include it with your merchandise. For your convenience, we have included a pre-paid United States Postal Service (USPS) return label with your packing slip. Simply complete your name and address and affix the return label to the outside of your package. We suggest that you retain a record of the return tracking number for future reference. If you do not have the return form, you may include the shipment notification email as your proof of purchase. Please include a note with your order stating why you are returning the merchandise.

You may use the original packaging, however, be sure to black out or cover any additional ship labels that may be on your return package.

Your return package can be dropped off at any US Post Office, dropped in any USPS collection box, or given to your USPS carrier. A fee of $8.00 will be deducted from your return.

If you choose to use a different return method or you no longer have the pre-paid label, please return your item to the following address:

Product Returns
19 Horizon Drive
Wayne, NJ 07470

 

Exchanging Your Item

All Sales are final unless there is a vendor mistake.

For all other inquiries, please e-mail info@skycultureclothing.com or call (973) 632-8788.